Privacy policy


Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information (PII) is being used online. PII, as defined under data protection laws, is information that can be used on its own or with other details to identify, contact, or locate a person. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

what personal information do we collect?

When ordering or registering on our site, you may be asked to enter your name, mailing address, phone number, or other details to improve your experience.

when do we collect information?

We collect information when you:

  • Register on our site

  • Place an order

  • Subscribe to a newsletter

  • Enter information on our website

how do we use your information?

We use the information we collect to:

  • Personalize your experience and provide relevant content

  • Improve our website and services

  • Respond to customer service requests

  • Quickly process transactions

  • Send emails regarding orders, products, and services

how do we protect your information?

Your personal information is stored on secured networks and accessible only to authorized personnel who are required to keep it confidential. Additionally, all sensitive and credit information is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a secure payment gateway and are not stored on our servers.

do we use cookies?

Yes. Cookies are small files stored on your device that help improve website functionality. We use cookies to:

  • Remember and process items in your shopping cart

  • Understand and save user preferences for future visits

  • Track advertisements

You can modify cookie settings via your browser. However, disabling cookies may affect some website features.

third-party disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties without advance notice. However, we may share information with website hosting partners and service providers who assist us in operating our website, conducting business, or servicing users, provided they agree to keep this information confidential.

We may also release information to comply with legal requirements, enforce our policies, or protect our or others' rights, property, or safety.

Non-personally identifiable visitor information may be used for marketing, advertising, or analytics.

third-party links

We do not include or offer third-party products or services on our website.

your privacy rights

Users can visit our site anonymously.
Users will be notified of privacy policy updates on this privacy policy page.

updating your personal information

Users can change their personal information by contacting us via email.

do not track (DNT) signals

We honor Do Not Track signals and do not track, place cookies, or use advertising when a DNT browser setting is enabled.

third-party behavioral tracking

We do not allow third-party behavioral tracking.

fair information practices

In compliance with Fair Information Practices, we will take the following actions in case of a data breach:

  • Notify users via email within 7 business days

We also support the individual redress principle, ensuring that individuals can pursue legally enforceable rights against data processors who fail to adhere to privacy laws.

email collection and usage

We collect email addresses to:

  • Send order confirmations and updates

  • Respond to customer inquiries

  • Send promotional content and newsletters

  • Market products to mailing list subscribers

can-spam compliance

To comply with CAN-SPAM regulations, we:

  • Do not use misleading email subjects or addresses

  • Clearly identify promotional emails

  • Include our physical business address

  • Allow users to unsubscribe via an email footer link

  • Process opt-out requests promptly

Users can unsubscribe at any time by following the instructions at the bottom of each email.

data retention and deletion

After a completed transaction, we reserve the right to delete or retain personal information as needed for legal and operational purposes.

contacting us

For any privacy-related concerns, contact us at:
caverolondon@gmail.com

These terms are governed by UK Law.